| Troubleshooting
I'm seeing favicon.ico requests
in my web site's error_log. What does this mean?
In short terms, it means people are coming to your site using
IE 5.0 and bookmarking it. Since you have not created the favicon.ico
image the web browser is looking for, the web server reports
this in its error_log. If you want a quick fix, you can order
one from us that will utilize your look and feel. If you
have a lot of time on your hands, continue reading our faqs
and you should be able to create a favicon yourself.
What are the security/privacy
concerns related to favicon.ico files?
Originally, there was concern about Internet Explorer's Favicon
implementation which sent a loggable request for the favicon.ico
file when you bookmark a page. This would have allowed sites
to build profiles of visitors' interests. We believe, however,
that most of the privacy concerns surrounding favicons has been
overcome in the newer implementations. Browsers like Mozilla,
Netscape, & Konqueror look for this file regardless of whether
the user bookmarks a page. In Internet Explorer, the implementation
of favicons is a little more vague. We are not sure of why they
appear sometimes and sometimes they don't. Though there are
different implementations, it is now a must for all web sites
that care about their appearance to have favicons.
I'm using a Web Site Hosting
Service that does not support ICO files. What should I do?
Contact the company that hosts your web site and let them know
that you want them to add support for ICO files. You may want
to direct them to Favicon.com as well since this is the first
time ico files are being used on the Internet. Most ISPs now
support favicons.
I am having trouble getting
favicons to work with https (secure http). Is there anything we
can do?
Yes, they do work under https. Just hardcode the icon location
like below.
<LINK REL="SHORTCUT ICON" HREF="https://www.mydomain.com/favicon.ico">
Note: Don't forget to change the path to your favicon.
What if my ISP does
not support favicons?
It is very simple, just put a copy in a different location and
use the following tag:
<LINK REL="SHORTCUT ICON" HREF="http://www.somedomain.com/somename.ico">
make sure to replace somedomain.com and somename.ico with the
appropriate file.
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